Refund/ Return Policy - Bulk-Caps Wholesale Headwear

Refund/ Return Policy

Blank Items

We accept returns on blank items.  Returns must be initiated within 7 days of receiving the items.  The items shall be in the same condition you received them.

It is the buyer responsibility to pay return shipping and we will issue a full refund including initial shipping fee to your payment method.

Custom Items

Being that the items are customized and no longer sellable condition for us we have a strict no refund policy on custom orders.  If you wish to see a sample of your item before full production you may ask our team for such.  There is a small fee for this order add on as it slows down production but we recommend this option to ensure your logo stitches how you wish.